1. Agreement and business use
These terms form an agreement between Farosh and the organization that accepts them or uses the Service. If you use Farosh for an organization, you represent that you are authorized to bind it to these terms. Farosh is intended for lawful business use by people who can enter into a binding agreement.
These terms apply to Farosh's seller workspace, buyer portal, public catalog and request-for-quote experiences, and related communications and services (together, the "Service"). Our Privacy Policy explains how information is handled.
2. Accounts and organization administration
You must provide accurate account information and protect your credentials, devices, verification codes, and sign-in links. You are responsible for activity performed through your account unless it results from Farosh's breach of these terms or failure to use reasonable safeguards.
Organization owners and administrators control membership, roles, permissions, assignments, connected channels, and organization data. The organization is responsible for granting appropriate access, promptly removing access that is no longer needed, and resolving disputes with its users. Notify us promptly of suspected unauthorized use.
3. Buyer portal, catalogs, and shared links
Organizations may publish or share catalogs and invite buyers to submit information or commercial requests. The publishing organization is responsible for its product descriptions, pricing, availability, recipients, link distribution, and any required notices or terms. A recipient must not use, forward, scrape, or interfere with a shared link without authorization.
Access to a public or shared page does not make Farosh the seller, buyer, representative, or guarantor of any listed product or proposed transaction.
4. Commercial workflows and transactions
Farosh provides tools for conversations, requests for quote, quotes, purchase orders, invoices, approvals, and related records. These tools help parties organize information; they do not independently create, validate, accept, or enforce a contract unless the parties' own agreement and applicable law provide otherwise.
Farosh is not a party to transactions between organizations and buyers, does not take title to goods, and does not currently process payment. Each party is responsible for verifying counterparties, products, quantities, prices, taxes, duties, shipping, payment terms, permissions, approvals, record accuracy, and legal compliance. The Service is not legal, tax, accounting, procurement, or financial advice.
5. Customer data and lawful authority
As between Farosh and the organization, the organization retains its rights in data it submits or directs Farosh to process ("Customer Data"). The organization grants Farosh a worldwide, non-exclusive license to host, copy, process, transmit, display, secure, and otherwise use Customer Data only as needed to provide, support, protect, and improve the Service or comply with law.
The organization represents that it has the rights and lawful basis needed to process Customer Data and communicate with recipients. It remains responsible for privacy notices, consent, opt-outs, record retention, data-subject requests, and instructions given to Farosh. The organization must not submit specially protected or regulated data unless Farosh has expressly agreed in writing to support it.
6. Messaging and connected services
Organizations that connect WhatsApp or another communications service must maintain valid provider accounts, permissions, phone numbers, approvals, templates, recipient consent, and compliance with the provider's terms and policies. Organizations are responsible for the content, timing, recipients, and lawfulness of messages they send.
Email, realtime, browser-push, and third-party messaging delivery can be delayed, rejected, filtered, duplicated, or unavailable due to recipient settings, devices, networks, providers, or external platforms. Notifications are a convenience and must not be the sole means of communicating urgent, safety-critical, or legally required information.
7. Acceptable use
You must not use or help others use Farosh to:
- Break the law or violate another person's rights.
- Send unlawful, deceptive, unsolicited, or abusive messages.
- Facilitate fraud, harassment, exploitation, or prohibited goods or services.
- Upload malware, probe vulnerabilities, evade limits, or interfere with the Service or another user.
- Access, disclose, scrape, or export another organization's data without authority.
- Misrepresent identity, affiliation, authorization, customer consent, products, or transactions.
- Reverse engineer the Service except where that restriction is prohibited by law.
- Violate Meta, WhatsApp, or another connected provider's rules.
We may investigate suspected misuse and apply reasonable technical limits to protect users, recipients, connected providers, and the Service.
8. Third-party services
Farosh relies on third-party infrastructure and may integrate with services such as Meta and WhatsApp, Ably, email providers, and browser or operating-system push services. Their terms and privacy policies govern their services. Their outages, reviews, restrictions, API changes, pricing, and decisions are outside Farosh's control. We do not warrant third-party services and are not responsible for them except to the extent required by law.
9. Farosh ownership and feedback
Farosh and its licensors retain all rights in the Service, software, design, documentation, branding, and related technology, excluding Customer Data. These terms grant only a limited, non-exclusive, non-transferable, revocable right to use the Service during the agreement. If you provide feedback, Farosh may use it without restriction or payment, without identifying you publicly as its source.
10. Confidentiality
Each party may receive non-public business, technical, or commercial information from the other. The receiving party will use reasonable care to protect it, use it only for this relationship, and disclose it only to people who need it and are bound to protect it. These duties do not apply to information that is public through no fault of the recipient, already lawfully known, independently developed, or lawfully received without restriction. Legally compelled disclosure is permitted with notice where lawful.
11. Fees and taxes
Any fees, usage limits, billing cycle, and payment terms will be shown in an accepted plan, order, or checkout before a charge. These terms alone do not authorize a charge. Fees are exclusive of applicable taxes unless stated otherwise, and the organization is responsible for taxes other than those imposed on Farosh's net income. Paid fees are non-refundable except as stated in an accepted plan or required by law.
12. Service operation and changes
We may maintain, secure, improve, or change the Service and may impose reasonable limits to protect reliability and fair use. We aim to give reasonable notice of a material reduction to paid functionality when practical. Early-access or beta features may change or be withdrawn and may be less reliable than generally available features.
13. Suspension and termination
An organization may stop using Farosh and request account closure. We may suspend or terminate access for material breach, unlawful or abusive use, a security risk, non-payment under an accepted plan, or a restriction imposed by a connected platform. When reasonable, we will provide notice and an opportunity to cure.
On termination, the right to use the Service ends. Subject to applicable law and an accepted plan, the organization should export information it needs before closure. We may delete Customer Data after termination in accordance with our retention practices. Provisions that by their nature should survive—including payment, ownership, confidentiality, disclaimers, liability, and dispute terms—will survive.
14. Disclaimers
To the extent permitted by law, the Service is provided "as is" and "as available." Farosh disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise uninterrupted or error-free operation, successful message delivery, continued availability of a third-party platform, or any particular commercial result. These disclaimers do not exclude rights or warranties that cannot legally be excluded.
15. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, business opportunity, or data, arising from the Service—even if the party knew those losses were possible.
To the maximum extent permitted by law, each party's total aggregate liability arising from the Service will not exceed the fees paid or payable by the organization to Farosh for the Service during the 12 months before the event giving rise to the claim. If the organization used only a free Service, Farosh's aggregate liability will not exceed USD 100. These limits do not apply where liability cannot lawfully be limited and require confirmation for the final governing jurisdiction.
16. Indemnification
To the extent permitted by law, the organization will defend and indemnify Farosh and its personnel against third-party claims, losses, and reasonable costs arising from Customer Data, the organization's products or transactions, unlawful messaging, violation of a connected provider's rules, or material breach of these terms. Farosh will provide prompt notice and reasonable cooperation, and the organization may control the defense so long as it does not admit fault or impose obligations on Farosh without consent.
17. Governing law and disputes
These terms are governed by the laws of [Jurisdiction to be confirmed before launch], without regard to conflict-of-laws rules. Courts and any required dispute process must be confirmed for that jurisdiction before commercial launch. Nothing prevents either party from seeking urgent relief to protect confidential information, security, or intellectual property where permitted.
18. General terms and contact
Neither party is liable for delay caused by events beyond its reasonable control. The organization may not assign these terms without Farosh's consent, except with a merger or sale of substantially all relevant assets; Farosh may assign them as part of a reorganization, financing, merger, or sale. If a provision is unenforceable, the remainder continues. Delay in enforcing a right is not a waiver.
These terms, the Privacy Policy, and any accepted plan or order form are the entire agreement about the Service. An accepted order form controls only where it expressly conflicts with these terms. We may update these terms and will provide reasonable notice of material changes. Continued use after the effective date of an update means the organization accepts it, to the extent permitted by law.
Questions and legal notices can be sent to info@faroshtech.com. The final contracting entity, business address, governing law, courts, and jurisdiction-specific consumer or business disclosures must be confirmed before commercial launch.